If you think there has been an error at any stage of your AASW skills assessment process, you have the option to an internal review, if you meet the requirements.

• An internal review can be lodged when an applicant receives an unsuccessful outcome and when they believe error/s have been made in the qualification assessment or in administration of the application.

An internal review of an assessment is related to an assessment of:

• an assessment of a Temporary Graduate Visa Subclass 485 AASW accredited social work qualification application gained in Australia.

Subject to meeting the criteria you can request an internal review of your assessment outcome within 30 days of receiving the email with your outcome letter. Internal reviews are conducted by an AASW staff member, not previously involved in the original application.

An internal review is fee-free and can only be undertaken once by an applicant.

The process for an internal appeal is:

1. When an applicant receives an unsuccessful outcome, they are informed of the decision in writing in the form of an outcome letter. The applicant is provided with recommendations to be undertaken to achieve a successful outcome.
2. An internal review process involves a more senior AASW staff member who was not involved in processing the original application, reviewing the original qualification assessment decision to determine that no errors have been made in the qualifications assessment or administration of the application.
3. The applicant is required to email AASW at [email protected] explaining the reason they are requesting an internal review. The email should include details as to the error/s that have been made in the qualifications assessment or administration of the application. The applicant will receive confirmation from AASW verifying receipt of their internal review request.
4. If an applicant is unsuccessful with their internal review, the decision is final for a Temporary Graduate Visa Subclass 485 application decision.