Navigating Anger - Empowering Social Workers to Transform Conflict into Connection (FPS-CPD)

Capability Levels: Evolving and Established

When I ask people which emotion they find most challenging to work with in conflict situations, they almost always say anger. Part of the reason that people struggle with anger is that they don’t really understand it well – why and how it arises, how it tends to impact on behaviour, and how we can actually work WITH it, rather than against it, to promote constructive conflict engagement. That’s what this webinar is all about!

In this workshop, you will explore the emotion of anger, gaining insight into why it arises and how it typically affects a person's behaviour. You'll examine the relationship between anger and conflict, learning how anger often emerges in these situations and its impact on conflict management and resolution. Additionally, you will take away valuable tools and strategies to effectively manage anger in conflict scenarios.

Prior to this workshop, please watch the webinar recording of Unravelling Anger - A Guide to Understanding Anger in Conflict. This will give you the background to complete the activities in this workshop. You will also be asked to submit a case study involving anger to explore during the workshop.

Learning Outcomes:

By the end of this program, participants will be able to:

• Explore case studies of situations involving someone experiencing anger.
• Analyse experience of anger using the elements of endangerment, blame, control and retribution.
• Use participants’ case studies to develop and practice strategies for responding to anger in a constructive way.

Event Structure:

Introduction

Learning Session 1: Elements of Anger and Conflict (20 minutes)

Learning Activity 1: Interactive group discussion

Learning Session 2: What is anger? (20 mins)

Learning Activity 2: Case study + Breakout rooms

Learning Session 3: The impact of anger (20 mins)

Learning Activity 3: Interactive group discussion

Learning Session 4: Strategies to work with anger in conflict (20 mins)

Learning Activity 3: Breakout rooms

Q&A and Conclusion

This Workshop is not recorded, however, you will have access to materials and resources on AASW Online Learning for 4 weeks after the completion of the workshop.

AASW Credentials: Mental Health (FPS), Clinical SW

FPS: Skills Training will be incorporated into a section of this workshop.

Please consider the AASW CPD Policy regarding FPS when logging your FPS hours manually: